Hospitality Staff (cinema Worker)

http://www.franchisesouq.com/jobs/company/novo-cinemas
Novo Cinemas
Dubai  -  United Arab Emirates
7 Current Jobs Openings

Cayan Business Centre Barsha Heights, Al Barsha PO Box 81956 Dubai, UAE, United Arab Emirates
Job Detail
  • Industry:
    Arts/Entertainment/and Media
  • Total Positions:
    1
  • Job Type:
    Full Time
  • Salary:
    Discuss
  • Job Location:
    Dubai, United Arab Emirates
  • Minimum Education:
    Does not matter
  • Minimum Experience:
    Fresh Year
  • Apply By:
    Nov 30, 2017
  • Job Posting Date:
    Nov 15, 2017
Job Description

Job Role

To effectively respond to the needs of Guests, by delivering exceptional service in collaboration with a team of engaged individuals within our theatre operation. Cinema Workers are the frontline individuals responsible for ensuring that our guest have a Great Time Out.

Cinema Workers will work at either of the following 3 tasks and will be rotated per Cinema Management scheduling:

BOX OFFICE
Box Office Cashier will be the first encounter of a cinema customer, candidate must have a good service attitude and must help the customer choose a movie and the seating and ask him/her kindly to consider buying food and beverage to enjoy the movie better.

Box Office Cashier sell tickets to patrons and must be knowledgeable about show times, seating capacity in the theater and each movie. Customers make the first transaction at the theater with the box office employee, so a Box Office Cashier must know how to work the theater's cash register and ticketing system.

CONCESSIONAIRE
Concessionaire, are generally the next wave of employee that a customer encounters and will also work as a cash register where patrons buy such things as popcorn, soft drinks candy, and other snacks. Concessionaires have to maintain a clean area because they will be dealing with serving food and drinks and furthermore, concession stands are regularly checked by local health departments. 

USHER
Usher, are generally the first person a customer contacts if there is a complaint. Ushers may help customers find lost items or people, find seats or remove unruly people. They need to make sure customers have a ticket for the show they're attending, tears these tickets and directs the patron where to go. Ushers will usually stand at a podium just before a hallway that houses all of the auditoriums. Ushers may also be referred to as "ticket taker" or "floor person." They have to maintain the area clean after customers have left, and perform theater checks during a film to ensure that the sound and picture are acceptable. Ushers must conduct routine checks of the bathrooms to make sure they are clean and well stocked.

Requirements

• Hotel, Restaurant and Good Customer Service Experience 
• Good English communication Skills
• Eastern European candidates preferred
• Commitment to excellence in Guest service with proven ability to maintain significant attention to detail.
• Proven track record in a support role within a fast paced, service based, environment

Job Details -  https://www.novocinemas.com/careers

 

Skills Required

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